1. Acceptance of Terms

Welcome to HeardU, an AI-powered feedback platform provided by NeuralTechSoft. By accessing or using our platform, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use the platform.

2. Description of Service

HeardU allows businesses to collect, analyze, and act on customer feedback in real-time using AI-driven insights. The platform helps improve customer engagement, enhance operational efficiency, and drive business growth.

3. User Responsibilities

• Users agree to provide accurate and complete information.
• Users shall not use the platform for unlawful or unauthorized activities.
• Users are responsible for maintaining the confidentiality of their login credentials.
• Users agree not to submit harmful or misleading information.

4. Privacy and Data Collection

We collect and process data as per our Privacy Policy. By using HeardU, you consent to the collection and use of your data for analytics, business insights, and service improvement.

5. Intellectual Property

All content, trademarks, and intellectual property associated with HeardU remain the property of NeuralTechSoft. Unauthorized reproduction, redistribution, or modification of the platform's content is prohibited.

6. Limitation of Liability

HeardU is provided "as is" without warranties of any kind. NeuralTechSoft is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform. We do not guarantee the accuracy or reliability of any user-submitted feedback.

7. Prohibited Activities

Users shall not:

• Use the platform for fraudulent or malicious purposes.
• Disrupt or interfere with the security or functionality of the service.
• Upload or distribute viruses, spam, or harmful content.
• Violate the intellectual property rights of others.

8. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of HeardU after changes constitutes acceptance of the revised Terms. Users will be notified of any major updates through the platform.

9. Termination

We reserve the right to suspend or terminate user access if there is a violation of these Terms. Users may also terminate their account by contacting our support team.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be resolved in the courts of Mumbai.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

NeuralTechSoft
605-606, Vakratunda Corporate Park,
Off Aarey Road (Vishweshwar Road), Goregaon (E), Mumbai 400063, India
Email: info@neuraltechsoft.com
Phone: +91 022 6699 6164 / +91 022 3513 2552